1. Introduction

Laxmi Medicare Hospital respects your privacy and is committed to safeguarding your personal and health information. We understand that medical data is highly sensitive and we take every reasonable step to ensure confidentiality and security.

This policy helps you understand what information we collect, why we collect it and how we protect your data while delivering quality healthcare services.

2. Information We Collect

We collect information only when it is necessary for providing safe and effective medical care and administrative services.

2.1 Information You Provide

When you visit Laxmi Medicare Hospital or use our website and appointment services, you may provide:

• Patient name, age, gender and contact details
• Medical history and health-related information
• Appointment and consultation details
• Billing and insurance related information (if applicable)

2.2 Automatic Information

When you use our website, we may automatically collect limited technical information:

• IP address and device information
• Browser type and operating system
• Website usage data for performance and security purposes

3. How We Use Your Information

The information collected by Laxmi Medicare Hospital is used strictly for healthcare and operational purposes such as:

• Providing medical consultation, diagnosis and treatment
• Managing appointments and patient communication
• Maintaining medical records and continuity of care
• Hospital administration, billing and internal audits
• Improving our services and patient experience

4. Information Sharing and Disclosure

Laxmi Medicare Hospital does not sell or misuse patient data. Your information is shared only when required for medical care or legal compliance.

4.1 With Healthcare Professionals

Your medical information may be shared with doctors, nurses, diagnostic staff and authorised healthcare providers involved in your treatment.

4.2 For Legal and Regulatory Purposes

We may disclose information if required to comply with applicable laws, court orders or government regulations, or to protect patient safety and hospital operations.

5. Data Security

Laxmi Medicare Hospital follows appropriate administrative, technical and physical safeguards to protect patient information.

• Restricted access to patient records and hospital systems
• Secure storage of physical and electronic medical records
• Regular monitoring and internal data protection practices

6. Your Rights and Choices

As a patient or visitor, you have the right to:

• Request access to your personal and medical records
• Request correction of inaccurate information
• Ask about how your information is being used
• Raise concerns regarding privacy or data handling

7. Changes to This Policy

Laxmi Medicare Hospital may update this Privacy Policy from time to time to reflect changes in medical practices, regulations or hospital services.

Updated policies will be published on this page with a revised effective date.